Terms of service

Terms of Service

Last updated: [2026]

Welcome to The Kit Hub. By accessing or purchasing from our website, you agree to be bound by the following Terms of Service.

1. General

This website is operated by The Kit Hub. Throughout the site, the terms “we”, “us” and “our” refer to The Kit Hub.

By visiting our site and/or purchasing something from us, you agree to these Terms of Service. If you do not agree, you must not use this website.

We reserve the right to update or change these terms at any time.

2. Products

We aim to ensure all product descriptions are accurate. However:

  • All items sold are fan-version football shirts
  • They are not official merchandise
  • They are not affiliated with or endorsed by any club, brand, or organisation

Product images are for illustration purposes only.

3. Orders

We reserve the right to:

  • Refuse or cancel any order at our discretion
  • Limit or cancel quantities per customer

You agree to provide accurate billing and shipping details.

If we cancel your order, you will be notified and refunded where applicable.

4. Pricing & Payment

All prices are listed in GBP (£).

We reserve the right to:

  • Change pricing at any time
  • Correct pricing errors

Orders will only be processed once full payment has been received.

5. Shipping & Delivery

Delivery timeframes are estimates and not guaranteed.

We are not responsible for delays caused by:

  • Courier services
  • Customs clearance
  • External factors beyond our control

Customers are responsible for any applicable import duties or taxes.

6. Returns & Refunds

Please refer to our Refund Policy for full details.

By placing an order, you agree to the terms outlined in that policy.

7. Intellectual Property

All website content, including text, images, and branding, is owned by The Kit Hub and may not be copied, reproduced, or used without permission.

8. Limitation of Liability

To the fullest extent permitted by law, The Kit Hub shall not be liable for any:

  • Indirect or consequential losses
  • Damages arising from use of our products or website

All products are used at your own risk.

9. Fraud Prevention

We reserve the right to:

  • Cancel any order flagged as high-risk or fraudulent
  • Request additional verification before dispatch

Fraudulent activity may be reported to relevant authorities.

10. Chargebacks & Disputes

If a chargeback is raised without contacting us first:

  • We reserve the right to fully dispute the claim
  • Evidence including delivery confirmation and communication logs will be provided

Abuse of the chargeback process may be treated as fraudulent behaviour.

11. Governing Law

These Terms are governed by the laws of England and Wales.

12. Contact Information

For any questions regarding these Terms:

Email: support@thekithub.co.uk
Hours: Monday – Friday, 10am – 5pm